Company Privacy Statement
Front Porch Digital (the "Company") is committed to protecting user privacy online. We pledge to give you as much control as possible over your personal information. We will not disclose individually identifiable information about you to any third party without your consent.
Information We Collect
IP Address
The Company's Web Site logs IP addresses for system administration purposes. Your IP address can help us diagnose problems with our server and track a user’s session to give us an idea of which parts of our site users are visiting. In addition, we track system information, such as the type of browser you are using, your operating system, and the referring IP address. We use this information in aggregate only; we do not link IP addresses to any personal identifiers.
Cookies
The Company uses a feature of your browser called a cookie to store your member ID and state information about where you are in the site. These "cookies" allow us to keep track of where you are in the site. The Company does not store any of your personal information in cookies. A cookie is simply a small data file that the Web Site writes to your hard drive. A cookie cannot read any other data off your hard drive, pass on a virus, or read cookie files created by other sites. You can refuse cookies by turning them off in your browser. Your ability to interact with our Web Site, however, will be limited unless cookies are enabled.
Registration
A significant amount of the site is available without registration, but in order to take advantage of some of its features, you must register and create a member account. The Company's online registration form requires you to provide your full name, e-mail address, ZIP code, a User Name, company, phone number and password. All other registration information, such as your address, is optional and is marked as such. We hope that, like many users, you will want to provide information about yourself so that we can continue to make our Web Site more valuable to you.
For certain contests, surveys, or chat forums, we may ask you to provide additional information about yourself. Participation in these enhanced services is completely optional. If you choose to purchase additional products or services from Company, we will collect your billing address.
Usage
As you interact with our Web Site, your usage patterns are logged anonymously. Our user logs tell us whether you searched or browsed to find information and what searches you used. We also log whether or not your searches were successful and what subject areas you visited. The logs use your session ID only; they do not connect with your specific member ID. Usage data is viewed and analyzed in aggregated form only.
Our Use of Your Information
The majority of the information we collect is analyzed anonymously so that we can improve our services. Any personally identifiable information about you is used to improve your individual experience on our Web Site. This information is held in strictest confidence and is not shared outside of the Company except as specifically described in this statement. If necessary, we will use your information to contact you.
We are the only entity that uses the financial information that you provide, such as credit card numbers. This information is used for billing when you order specific products or services online.
Information Distribution
The Company will not willfully disclose personally identifiable information to a third party without your permission. Any personally identifiable information is used within the Company only, except as described above. All other information is disclosed as statistical information in aggregate form and cannot be linked to a specific individual.
Reviewing and Changing Your Information
You can review and change any of the personal information you provided by calling or emailing the Company’s Network Operations Support team.
Opt-Out Features
It is important to us that you control how we use the information you provide.
To tell us you don’t want to receive communications from us, such as e-mail newsletters announcing new features, contests, or new content, opt out at registration or send an e-mail to Agreement. If you have any questions or concerns about privacy, please send e-mail to info@fpdigital.com.
To tell us you don’t want to receive communications from a third-party that offers a product or service that we think would be of value to you, opt out at registration or send an e-mail to Agreement. If you have any questions or concerns about privacy, please send e-mail to info@fpdigital.com.
You can decline to provide personal information to us. Please note that in some cases this will limit your interaction with the Company.
Security
We use industry-standard efforts to safeguard the confidentiality of all information, regardless of whether it identifies you or not. Our security includes use of firewalls, secure socket layers, and encryption. Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.
Third Party Collectors of Information
The Company’s Privacy Statement only addresses the use and disclosure of information we collect from you. Any information you disclose to a third party, such as other users or advertisers, is subject to that party’s Privacy Statement. We encourage you to ask questions before you disclose your personal information to others.
General
This Privacy Statement is incorporated into and subject to the terms of the Web Site User Agreement. If you have any questions or concerns about privacy, please send e-mail to info@fpdigital.com.